To set up your account, download our App and enter your basic personal info:
First and Last Name
*You do not need to enter or store your payment info in the App. However, in order to place your request for service you will be prompted to enter a valid form of payment. The following are the accepted forms of payment: American Express, Mastercard, Visa, Discover and most debit cards with Mastercard/Visa logo
Yes! All sensitive information is encrypted and no personal information is stored on your mobile device. However, mobile devices do offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.
Our mobile App gives you the ability to access your account information, edit it, view news releases, report an outage, and contact us via in-app support messaging. Alternatively, you may also reach our Support Center via phone: (888) 903-3346 or email: ClientCare@eAutorescue.com
The information you see in the Mobile App is shown in real-time, so it’s always accurate. However, if you keep the Mobile App open for an extended period of time, you should refresh the page by selecting a new option in order to ensure the information is still current.