Careers

Careers

Bringing Roadside Assistance into the Digital Age!

Reimagining Roadside Assistance for the Digital Age

We are a team of software developers, business leaders, product innovators, analysts, and automotive technicians inspired to modernize roadside assistance through a technology-driven solution.

We promise a delightful customer-experience to stranded motorists in their greatest time of need, to deliver 50% shorter wait-times than the industry average.

Individuals and businesses of all sizes, in every industry, are increasingly dependent on technology. For all of the benefits innovation brings, roadside assistance has lagged other industries. Motorists across the country are making their voices heard – long waits through antiquated call-center processes to access roadside assistance, isn't working for them. According to a recent study, 75% of motorists are dissatisfied with long wait times for help to arrive (with an industry average: of 60-75 minutes ~ ibisworld.com/industry-statistics/ 2022).

Fixing this subpar user-experience takes a village. We are looking for great people willing to think outside the box, who aren't afraid to roll up their sleeves and get to work, to push an ageing industry forward.
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WE ARE AN equal opportunity employer

At the heart of eAutorescue are 4 core values:

Integrity

Integrity creates trust. As an organization, collectively, it’s our most valuable asset. We’re honest, transparent and committed to doing what’s best for our customers and our company. We openly collaborate in pursuit of excellence. We have no tolerance for politics or hidden agendas

Passion

Passion generates excitement for what we do and how we do it. With Passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth

Innovation

Innovation motivates action: to take risks, encourage curiosity and new ideas, learn from mistakes, and constantly strive to exceed expectations. Through innovation, we generate solutions for our customers and raise the bar — both within our workplace and throughout our industry

Diversity

We hire incredible people no matter their race, ethnicity, gender, or religious affiliation. We want you to be free to think, create and get things done on your own terms. We make sure every individual on our team feels appreciated and valued.

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Perks and Benefits to Help You Thrive

Health Coverage

Inclusive, affordable health coverage (medical, dental, vision coverage, and HSA accounts) paid 100% for employees and 50% for dependents

Workplace flexibility

  • We are a 24/7 operation – you can work any shift that fits your personal life or if you wish, even work from home.
  • Paid parental leave
  • 20 paid days off + 11 paid holidays

    • Retirement Plan

  • 401k matching and profit sharing to help you plan for (and celebrate) the future

    • Professional development

  • Professional development, leadership training and mentorship opportunities
  • Quarterly team-building events

    • Join our community...
    We empower everyone to take ownership, embrace creativity, encourage ambition to think outside-the-box. We value every individual, support and promote one another – and have lotsa fun doing so.
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    CLICK POSITION TO APPLY

    LOCATION:     ARIZONA – Various Locations

                     POSITION:                  Independent Field Technicians-Arizona

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    Corporate Office

    3133 W. Frye Rd., Ste 101
    Chandler AZ 85226

    Call us today: (480) 498-8075

    FAQ

    Most frequent questions and answers

    To set up your account, download our App and enter your basic personal info:

    • First and Last Name
    • Phone number
    • Email Address

    *You do not need to enter or store your payment info in the App. However, in order to place your request for service you will be prompted to enter a valid form of payment. The following are the
    accepted forms of payment: American Express, Mastercard, Visa, Discover and most debit cards with Mastercard/Visa logo

    Our Mobile Apps are supported on the following platforms:

    • iOS (iPhone, iPod touch, and/or iPad)
    • Android 2.2 or newer

    Yes! All sensitive information is encrypted and no personal information is stored on your mobile device. However, mobile devices do offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.

    Our mobile App gives you the ability to access your account information, edit it, view news releases, report an outage, and contact us via in-app support messaging. Alternatively, you may also reach our Support Center via phone: (888) 903-3346 or email: ClientCare@eAutorescue.com

    Simply look for ‘eAutorescue’ in the App Store or in the Android market and download it to your phone. No memberships or subscriptions required to start using our App.

    No. Our Mobile App is completely free to download and install.

    No. There is no membership or subscription required. Simply download our App and set up your account, you are now ready to request services.

    The information you see in the Mobile App is shown in real-time, so it’s always accurate. However, if you keep the Mobile App open for an extended period of time, you should refresh the page by selecting a new option in order to ensure the information is still current.

    Currently, we are available in Phoenix AZ and Tucson AZ. We will be launching our services in new
    cities nationwide, in due course. Check our ‘Locations’ here

     Our corporate office is located at: 

    9375 E Shea Blvd., Ste 100 Scottsdale  AZ 85260

    Follow this link for a list of our existing and future field offices HERE. 

    You may contact us by phone at: (888) 902-3346
    Or email at: CustomerCare@eAutorescue.com

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